Before you contact us

Please include the product or game name, platform, device/browser, a short description of the issue, and any error message. Do not send passwords or full payment-card details.

Other enquiries

For general company enquiries, use info@dervalyn.com. For commercial partnerships, use business@dervalyn.com.

Purchases made through a platform

If the purchase was processed by an app store, game portal, social platform or other third-party marketplace, payment and refund requests may need to be handled through that provider's support process.

Privacy and account requests

For privacy rights, use Privacy Choices. For an account deletion request, see Account Deletion.